Privacy Policy

Introduction

SafeGrid ("we," "our," or "us") is an independent home services facilitation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an eligibility inquiry form
• Contact us through our website
• Subscribe to our communications
• Otherwise interact with our services

This information may include:

• Name, email address, and phone number
• Property address and ZIP code
• Property type and ownership status
• Services of interest
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Research available incentive programs in your area
• Contact you regarding program eligibility and options
• Connect you with vetted local contractors
• Respond to your inquiries and requests
• Improve our website and services
• Send you relevant educational content (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• With Contractors: We share your information with vetted contractors who can perform the work you're interested in. We only share with contractors relevant to your inquiry.
• Service Providers: We may share information with third-party service providers who assist us in operating our website and providing our services.
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties for their marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Important Disclosure

SafeGrid is an independent home services facilitation platform. SafeGrid is not a government agency, utility company, lender, or contractor. We do not administer any incentive programs. Our role is to provide education about available programs and connect homeowners with qualified service providers.